Last Updated: 10 December 2023
Privacy Notice – BANALYA® S.A.
Privacy Principles
Your privacy is important to us. This Privacy Notice explains how BANALYA® S.A. and its affiliated companies collect, use, share, process, and protect your personal information when you access or use our digital platforms, chatbots, online forms, or any other Online Services.
We Work Hard to Protect Your Information
We implement appropriate physical, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our employees and partners are required to comply with applicable privacy laws and confidentiality obligations.
1. INFORMATION YOU PROVIDE DIRECTLY
When you interact with BANALYA® S.A., we may collect information such as:
- Full name and company name
- Email address and telephone number
- Country, city, and business address
- Tax ID or commercial registration number
- Shipping and logistics details, including ports, destinations, and Incoterms
- Order, quotation, contract, or invoice-related information
2. INFORMATION COLLECTED AUTOMATICALLY
We may automatically collect technical information, including:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and interaction data
- Date and time of access
3. INFORMATION FROM OTHER SOURCES
We may obtain information from publicly available sources, business partners, and social media platforms where permitted, combining such data with information already held.
4. LEGAL BASIS FOR PROCESSING
We process personal data based on your consent, contractual necessity, legal obligations, and legitimate business interests.
5. HOW WE USE YOUR INFORMATION
We use your information to respond to inquiries, prepare commercial documents, manage logistics, communicate through digital platforms, and comply with legal obligations.
6. COMMERCIAL USE OF DATA
BANALYA® S.A. may use information for credit evaluation and risk assessment. This may include sharing data with financial institutions or credit insurance entities, such as Coface, to protect our commercial interests.
7. DATA ACCURACY
The client is responsible for ensuring that all information provided is accurate, complete, and up to date. BANALYA® S.A. shall not be liable for issues resulting from incomplete or inaccurate information.
8. SHARING OF PERSONAL INFORMATION
We may share information within BANALYA® S.A. affiliated companies, with service providers such as IT, logistics, and legal professionals, and with authorities or regulators when required by law.
9. YOUR RIGHTS
Depending on applicable law, you may have the right to access, correct, delete, or restrict your personal data, as well as object to its processing or withdraw your consent.
10. CONTACT INFORMATION
For any privacy-related inquiries:
BANALYA® S.A. – Privacy Office
Email: privacy@banalya.com
Website: www.banalya.com
11. CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this Privacy Notice at any time. Any changes will be reflected in the “Last Updated” date displayed at the top of this page.